Apprenticeship QCF Level 3 Health & Social Care

QCF Level 3 Diploma Health and Social Care (Adults Care)

What is an Apprenticeship?

The Apprenticeship at Level 3 consists of 5 qualifications:

Level 3 Diploma’s in Health & Social Care

Level 3 Certificate in Preparing to Work in Adult Services

Level 2 Functional Skills in English & Maths.

Unit on Employee Rights & Responsibilities

Personal Learning & Thinking Skills


Suitable for personal assistants, support workers, senior care workers or team leaders in residential, supported living, & domiciliary.


  • Promote and maintain independence of individuals.
  • Promote and maintain dignity and respect
  • Support with daily living skills, including personal care
  • Promote and support equality and diversity
  • Promote and support health & safety

Structure of Qualifications:

The Diploma in Health & Social Care is the occupational competence qualification that learners are required to achieve to practice or achieve promotion in adult care services. It consists of units reflecting the variety of roles and tasks learners carryout in the workplace. Learners have to complete core mandatory units and have a wide choice of optional units.

The Certificate in Preparation to Work in Adult Services is the knowledge qualification that underpins the Diploma. It consists of 9 knowledge units. The evidence generated from this qualification gives automatic credit of 2 units in the Diploma and evidence towards 7 other units.

Functional Skills assesses your application of english and maths skills. Learners have an initial assessment of their skills and an action plan agreed to improve their skills. Assessment is by written exam in each subject area, exams are 1-2 hours long. English communication also is assessed by observation of a group presentation.

Programme Delivery

All learners receive one to one assessment in the workplace, arranging meetings with their assessor with line manager approval. Evidence for the qualifications overlap and learners will work towards all 3 qualifications at the same time. The length of programme is 12 months.

Diploma in Health & Social Care Level 3

The Diploma is made of units with different credit value and learners need to achieve 58 credits to be awarded a Diploma, approximately 16 units. All learners will complete the mandatory core units and then a range of optional units that reflect their service area and work role.

Structure of Diploma

  • Group A is made up of 9 mandatory units .
  • Group B is made up of knowledge only units that offer the opportunity to undertake a generic, specialist learning disabilities or dementia pathway.
  • Group C provides the opportunity to take a variety of competence units that reflect job roles. This includes a range of both specialist and generic units.

Core Units Group A Mandatory units

The Core units cover principles, values and practice common to all social care work and settings.

SHC  31Promote communication in health & social care
SHC  32Engage in personal development in health & social care
SHC  33Promote equality and inclusion in health & social care
SHC  34Principles for implementing duty of care in health & social care
HSC 024Principles of safeguarding and protection in health & social care
HSC  025The role of the health & social care worker
HSC  036Promote person centred approaches in health & social care
HSC  037Promote and implement health & safety in health &  social care
HSC  038Promote good practice in handling information in health & social care


Pathway is the term used to describe the route learners may choose in the B & C units. The 3 options are a generic pathway, dementia pathway or learning disability pathway.  Learners will follow the pathway relevant to their service are and will be able to choose from a range of units to reflect their work role.

For each pathway we have provided an example of the units learners would need to complete to achieve the Diploma.

Generic Pathway

Group B

HSC 3046Introduction to personalisation in social care

Group C

ASM 34Administer medication to individuals and monitor the effects
HSC 3020Facilitate person centred assessment, planning, implementation and review
HSC 3045Promote positive behaviour
HSC 2019Support individuals in their relationships
HSC 3022Support individuals to live at home
HSC 3023Support individuals to manage their finances

Dementia Pathway

Group B

DEM  301Understand the process and experience of dementia
DEM  305Understand the administration of medication to individuals with dementia using a person centered approach

Group C

DEM  304Enable rights and choices of individuals with dementia whilst minimising risks.
DEM  312Understand and enable interaction and communication with individuals who have dementia.
DEM  313Equality, diversity and inclusion in dementia care practice
HSC  3029Support individuals with specific communication needs
ASM  34Administer medication to individuals and monitor the effects

Learning Disability Pathway     

Group B

LD  201Understand the context of supporting an individual with learning disabilities.

Group C

HSC  3029Support individuals with specific communication needs
HSC  3004Facilitate learning and development activities to meet individuals needs & preferences
HSC  3013Support individuals to access and use services and facilities
HSC  3045Promote positive behavior
HSC  3058Enable individuals with behaviour difficulties to develop strategies to change their behaviour

Structure of Qualification

The Level 3 Diploma Health and Social Care is for senior care and support staff with supervisory responsibility , providing direct support to clients in all settings.

The qualification is made up of a minimum 16 units — 9 core units and a choice of optional units. Units have different credit value and the number of units needed to make up the qualification will vary depending on the optional units chosen.

There are 3 pathways within the qualification and learners choose the pathway that reflects their area of work. The pathways enable specialisation of the qualification, learners can choose to follow a generic, dementia or learning disability route. Other specialisms will be developed in the future.


We provide flexible access to the qualification, candidates are able to register at anytime. We can provide group or individual inductions and assessments. To minimise disruption to services we carry out all induction and assessment in the learners workplace.

  • Learners receive an induction, at which point a learning needs analysis is performed
  • Learners are seen individually once per month by their assessor for advice, planning and assessment.
  • Learners can receive additional support from their assessor by telephone, fax or e-mail
  • Observation of practice is a primary source of evidence at Level 2, usually 3 observations in total

Monitoring and Outcomes

Throughout the qualification progress is monitored and reviewed with learners to ensure they complete within the agreed timescales.

Monthly reports are provided to purchasers to keep them informed of delivery and outcomes.

We are an excellent assessment centre achieving a grade A and over 90% of our learners achieve their qualification in under 12 months.

Costs & Funding

Costs are available on request for full or part qualifications. Support can be given to organisations wanting to apply for funding and payment plans are available on request. This qualification can be fully funded under an apprenticeship programme.

For more information Contact Us.