We are a centre for two awarding bodies :

Through our City and Guilds Centre we provide Qualifications in:

Health and Social Care (Adults)
Children and Young People`s Workforce
Learning and Development
Customer Service
Warehousing & Logistics
Business Administration
Health & Safety
Food Manufacturing
Hygiene & Cleaning

Through our Institute of Leadership & Management centre we provide:

As an added bonus, we offer the following online learning resources free to all our learners :

ILM Studying Membership
For help logging on to either of these once registered with us, please contact the Training Administrator on 0151 336 6900.

Programme and Structure

We have a flexible approach to delivering all of our qualifications and can tailor provision to your particular requirements. Most employers have difficulty releasing staff to attend structured programmes, this is costly in terms of time, salary and covering the service. We provide work based access to qualifications at all levels.

All our inductions and assessment meetings with learners take place in their work site.  Learners are seen individually by the assessor for at least 2 hours per month.

By providing individual advice and support learners gain in skills and confidence and achieve their qualification faster.

  • Learners receive an induction to the programme.
  • Learners are seen at least once per month individually by their assessor.
  • Observations of practice in the workplace are necessary for these qualifications.  In addition, a variety of assessment methods are used to supply evidence, including products of work, assessment interviews, and questioning, reflective discussion, assignments and witness testimonies.
  • Learners are expected to achieve units each month and complete in 6-12 months depending on qualification.

Monitoring and Evaluation

To ensure learners progress and achieve qualifications we monitor progress in terms of assessment meetings attended and unit outcomes. This means we provide purchasers and managers with monthly reports via e-mail.

Assessors review progress with learners on a regular basis and identify any blockages to progress e.g. special assessment needs, basic skill needs, learner motivation. We are committed to proactively resolving issues as early as possible in the assessment process. If we have concerns about individual learners the Centre Manager will contact the purchaser, line managers and/or learners to discuss and resolve any concerns.


Over 82% of apprenticeship learners achieve their framework and most of these achieve timely, within 12 months.


Costs are available on request for full or part qualifications. Support can be given to organisations wanting to apply for funding for qualifications and payment plans are also available on request.