We are an accredited centre with City & Guilds Institute of Leadership & Managmenment

We provide qualifications in:

  • Adult Care
  • Child Care
  • Management
  • Team Leading
  • Learning & Development
  • Retail
  • Customer Service
  • Business Administration

We use Smart Assessor an e-portfolio system so no need for paper portfolios

Programme & Structure

We have a flexible approach to delivering all of our qualifications and can tailor provision to your particular requirements. Our curriculum manager will develop a bespoke programme to meet your business needs.

All our inductions and assessment meetings with learners take place in their work site. Learners are seen individually or in groups by the learning facilitator monthly.

By providing individual advice and support learners gain in skills and confidence and achieve their qualification faster.

  • Learners receive an induction to the programme.
  • Learners are seen at least once per month individually by their learning facilitator.
  • Observations of practice in the workplace are necessary for these qualifications. In addition, a variety of assessment methods are used to supply evidence, including products of work, assessment interviews, and questioning, reflective discussion, assignments and witness testimonies.
  • Learners are expected to achieve units each month and complete in 6-12 months depending on qualification.

Monitoring & Evaluation

To ensure learners progress and achieve qualifications we monitor progress in terms of assessment meetings attended and unit outcomes. This means we provide purchasers and managers with monthly reports via e-mail.

Learning facilitators review progress with learners on a regular basis and identify any barriers to progress e.g. special assessment needs, basic skill needs, learner motivation. We are committed to proactively resolving issues as early as possible in the assessment process. If we have concerns about individual learners we will contact the purchaser, line managers and/or learners to discuss and resolve any concerns.


Over 90% of commercial learners achieve their qualification within 12 months.


Costs are available on request for full or part qualifications. Support can be given to organisations wanting to apply for funding for qualifications and payment plans are also available on request.