Information, Advice and Guidance


DH Associates holds the internationally recognised quality badge for information, advice and guidance (IAG), The matrix Standard. DHA is an Ofsted Outstanding training provider with over 25 years’ experience of delivering learning and development to employers primarily in the Care and Child Care Sector. We work with over 100 employers, both levy and non-levy payers, due to our high standard of IAG most employers have been with us many years.

Our Business Development Team use their sector expertise to offer specialist IAG to employers. Their knowledge of sector priorities and regulations ensure they are understand employer needs and agree training needs analysis and service agreements that meet the needs of the employer, service and staff.

Business Development have a thorough understanding of funding opportunities through apprenticeships and Skills for Care enabling employers to maximise funding and learning opportunities. Through strong local networks we are also able to support employers to access transfer funds from levy payers to support their apprenticeship delivery.

You can contact our Business Development Team at 0151 336 6900 or on


DH Associates will work with learners on an individual basis offering you information, advice and guidance throughout your learning programme. Before starting your qualification your trainer will discuss with you the appropriate type and level of qualification that reflects your job role. Whilst on programme your trainer will offer you advice and support to help you progress, meet the targets set in your ILP (Individual Learning Plan) and achieve your qualification. They will advise you on opportunities to develop your skills and knowledge and guide you in using learning resources we provide. Towards the end of your qualification they will review your progress and achievement. You will have an opportunity to do a self evaluation of your learning and the trainer will discuss the next steps to help you move on with your personal development. This may include undertaking a higher level qualification, further training or research. If you need to access specialist advice they can give you information on how to access this.