Skills For Care Endorsement

We are very delighted to announce that we are now a certified Skills For Care Endorsed Provider!

The Skills for Care endorsement is a bespoke quality mark that is given to the best learning and development providers within the adult social care sector.

This endorsement from Skills For Care means they recognise us as a Training Provider that not only delivers excellent training to staff but also to the person accessing the care and support.

Well done to team for achieving this!


Very Successful Investors in People visit.

We are now accredited until 2022


Positive Feedback from Learner

Some really nice feedback from a learner showing how supportive our Trainers are!

“I just wanted to give some feedback on Tracy Bradley who has been my trainer for the best part of my QCF.

 When Tracy took over from a previous trainer it became clear to us both that I was very far behind and very confused with the timescale and direction of my course.

 Tracy has been the driving force and motivation that I needed to knuckle down and crack on. She has been amazingly patient and often went above and beyond, at times we have had 5/6 hour long sessions to ensure that my work is on time and to a high standard.

 Thank you Tracy, I really do appreciate all of the hard work and effort you’ve put in to get me to where I am today, the times when I doubted myself and lacked confidence you’ve been a really positive influence and mentor. From our conversations about my personal circumstances. I hope you know how much this means to me”

Steven McGeorge – David Lewis

Updated Apprenticeship COVID-19 Information

The Government have updated the information on Apprenticeships relating to Coronavirus (COVID-19).

It touches upon onsite delivery attendence increasing and flexibility surrounding EPA tests and calculated results.

For more information click on the following link. 

Please feel free to contact the Business Development team for any queries relating to these changes.

Jules Westbrook on 07580 864463 or Michelle Cannon on 07580 864988

Funding Grant

I have some exciting news for you……

There is a new government training incentive which went live on 01.08.2020

You can now claim a grant for any new recruit who goes onto one of our apprenticeship programmes! ….and DHA can support you in making the claim!

The amounts per candidate are as follows:

  •  There will be two levels of payment based on age. For apprentices aged 16-24 the payment will be ÂŁ2,000, and for apprentices aged 25 or over the payment will be ÂŁ1,500. The payment will be made directly to employers in two equal instalments, where the apprentice is still in learning at day 90 and day 365.
  •  An incentive payment for will be made to employers who hire an apprentice between 1 August 2020 and 31 January 2021.
  • The apprentice must be a new employee to the business, have a contract of employment start date between 1 August 2020 and 31 January 2021 (inclusive) and must not have been employed by the employer within the six months prior to the contract start date.
  • Claims can start to be made by employers in relation to these apprentices from 1 September 2020.
  • Those claims must be made through the apprenticeship service.
  • There will be no limit on the number of incentive payments that an employer can claim for apprentices eligible to receive funding, provided each apprentice meets the criteria, including being a new employee.

Please contact the business development team – Jules Westbrook  on 07580 864463 and Michelle Cannon on 07580 864966

Continuing to Support our Employers

Some nice feedback from 2 of our employers we helped to gain access to Apprenticeship Levy Transfer Funds.

“We started a working relationship with Jules Westbrook/DHA in February 2020. This is when I came into the new role as the Training officer but unfortunately, I was in post for three weeks before Covid 19 hit in March and we went into lockdown. Jules and I remained in regular contact as Jules guided me through the levy process/levy donation for Manchester and Merseyside. Jules supported me through the levy donor process assisting with chasing in order to gain a very quick turnaround where the Levy funder has offered us funding for staff training and development and also other materials we could use for our young people who use Bedspace service.

This has been ongoing and in May we placed our first group of candidates onto the various apprenticeship programmes through DH Associates and started to talk about alternative routes for funding through Manchester and Merseyside due to the business growing and the needs of the business. We currently have 25 staff on programme with DH Associates their time and commitment guiding myself and learners through the new process has been exceptional and pleasant experience.”

Bedspace Resource LTD


Good afternoon Jules, I want to thank you for all the hard work and patience you have had with me to help me get set up with the Modern Apprenticeship training and funding. I could not have done this without your help and support. Independent Options would not be able to offer this kind of training to staff and in the past I have found it very hard to access funding, so your help and support has been very much appreciated.

Not only have you been helpful but your patience in guiding me through the process has been outstanding.  I never thought we could get the amount of money that we have been offered from a levy transfer. It’s amazing!

I am really happy that we can now offer this type to training to our hard working staff and I know all the staff going on the training will be very grateful.

So once again…thanks..I can’t stop smiling today.

PS your friendly emails and phone calls have kept me going sometimes when I have wanted to say…”I don’t have time for this” and I feel you have invested a lot of getting me set up and being able to get the funding.”

Independent Options (North West)


If you would like more information or support to access this funding please contact the Business Development Team on 0151 336 6900.

Accessing Levy Transfer Funding for SME’s

Lloyds Bank & NHS Fund Care Apprenticeships For Bedspace Resource Ltd

Bedspace Resource Ltd started out in Blackpool working with refugees offering support and housing. They have expanded into offering services to young people leaving care both accommodation and educational support. They operate across North West.

We use DH Associates Ltd as our training provider and have a small number of apprenticeship learners. Georgina Fisher Training Manager worked with Jules Westbrook from DH Associates to set up their DAS account and developed a plan across North West for learning and development. Additional sources of apprenticeship funding was required as they quickly used there cap of 3 learners.

DH Associates were able to support Bedspace in accessing funds from Lloyds Bank and the NHS. Bedspace are the first care/support agency who has gone through the process with Lloyds Bank.  Through levy transfer 22 new apprentices were funded. The timescale from application to funding secured was a week. Bedspace plan to use levy transfer to fund a further 30 apprentices.

Macmillian Bake off

During the Chester zoo team day the team had a Macmillan bake off, we had a lot of lovely cakes baked ranging from chocolate brownies, key lime pie and lemon drizzle with the team being able to decide one winner  between the lemon drizzle cake and malteser rocky road. We raised a total of £86.25 which was match funded by the CareTech foundation meaning we raised a total of £172.50 well done to everyone who contributed to such a great cause!


Chester Zoo team day

The team at DHA had their annual team building day at Chester zoo, the group were split into teams and tasked with animal themed riddles across the whole zoo. Prizes were given out for best team selfie, best team name and a quiz at the end of the day. It proved to be a great team building day and thank you for everyone who came!

Zoo pic